Privacy Policy

Who we are

Terms of Use

General Terms and Conditions

  1. General Information

The website is the online store, where all the products of the company are available for sale with the distinctive title “ Anifion-Center of Organic Agriculture”, based at the 6th km of E.O. Nafplio-Argous, PC 21100 in Byron, VAT number 800686660, Nafplio Tax Office and contact phone 2752 18 10 60.

The promotion, presentation, sale, transfer, storage, delivery and possible return of our products, which are displayed on this website, as well as the security of your transactions are governed by these terms of use, which we invite you to read before your e-shop navigation and your purchases.

Navigating the e-shop and making any transaction or communication with our company means the unconditional acceptance of these terms of use. In case of disagreement or reservation about part or all of these terms, the customer can send a relevant email to the email address , before the realization any transaction otherwise acceptance of all terms is unconditional.

Our company reserves the right to modify, renew or upgrade at any time and without prior notice:

a) part or all of the e-shop products

b) part or all of these terms of use

c) part or all of the external appearance (interface), structure or composition (configuration) of the e-shop as well as its technical specifications. It is your responsibility to read them at regular intervals, as the terms in force at the time of drafting the Contract (as defined below) are also applicable.

In addition, the company reserves the right at any time and without any excuse and prior notice to the customer to cancel, suspend or terminate the operation of the e-shop.

  1. Personal Data

The information or personal information you provide to us is subject to processing under the Data Protection Policies. By using this website you provide your consent to the processing of this information and data and you declare that all information and data you provide to us is true and accurate.

  1. Use of the Website

By using this website and placing an order through it, you undertake:

a. Use the Website only to submit legitimate inquiries or orders.

b. Do not place false or fraudulent orders. If we consider that such an order has been submitted, we have the right to cancel it and inform the competent authorities.

c. Provide us with your correct and accurate e-mail address (e-mail), your e-mail address and other contact details.

d. By placing an order through the Website, you guarantee that you are at least 18 years old and that you have the legal capacity to enter into binding contracts

You also agree that we may use this information to contact you if necessary. If you do not provide us with all the information we need, we will not be able to promote your order.

  1. Sales contract – Order products

The information contained in these Terms and the details contained on this website do not constitute a sales proposal but an invitation to update. It will not be considered that a contract has been drawn up between us and you regarding any products,

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

  1. Product Availability

The products offered through this website are available in Greece. All product orders depend on their availability. In this light, in case of difficulties in supplying or depleting the products in stock, we reserve the right to inform you in a timely manner either by phone to the number you have declared or by email, about similar products of equal or superior quality and value, which you can order . In case you do not wish to order such similar products, we will refund you the amount you may have paid in full.

  1. Reject Order

We have no responsibility to you or any third party for withdrawing any products from this website, as well as for removing or editing any material or contents of the website or for refusing to process or accept an order after we have you send the Order Confirmation.

  1. Delivery

Subject to the provisions of condition 5 above regarding the availability of products and subject to exceptional circumstances, we will make every effort to complete your order by the delivery date specified in the Order Confirmation or, if no delivery date has been set, no later than 30 days from the date of the Order Confirmation. The delivery of the products is done through the carrier cooperating with us and their shipping time is between one and three (1-3) working days from the next day of Order Confirmation. Deliveries on Saturdays or Sundays are by arrangement with the carrier or at an additional cost. However, & nbsp; Delays can occur in cases such as, depending on the delivery area or in unforeseen circumstances.

If for any reason we are unable to meet the delivery date, we will inform you and offer you the option to either continue the purchase by setting a new delivery date on our part, or cancel the order with a full refund. .

For the purposes of these terms, the order will be deemed to have been delivered when you or a third party on your behalf, other than the carrier, has acquired physical possession or control of the products, as evidenced by his signature proof of receipt of the order at the agreed delivery address.

  1. Non Delivery

If it becomes impossible for the carrier to deliver your order, it will leave you a note explaining where your order is and what you need to do to pick it up and will contact you by phone. If, after 10 days from the moment your order is available for delivery, the said order has not yet been delivered for reasons not due to our fault, we will consider that you wish to cancel the Contract and the Contract will be considered expired . As a result of the termination of the Agreement, we will reimburse you free of charge any payment we receive from you, as soon as possible and in any case within 14 days from the date on which the Agreement expires.

In case of loss of your order due to an error of the carrier we will inform you about it and we will take care if you still wish to complete the order, replace and resend the same products to you, otherwise we will refund any payment we received from you.

  1. Transfer Risk and Ownership of Products

The responsibility for the products is transferred to you once you or a third party acting on your behalf, other than the carrier, has acquired physical ownership or control of the products. Ownership of the products passes into your hands either with the full collection on our part of all amounts due in relation to the products, including shipping costs, or with their delivery (as defined above in condition 7 if it takes place later than the collection.

  1. Price and Payment

The price of each product will be the one set at any time on our website, except in cases of obvious error. We always make sure that all the prices on the website are accurate, however errors may occur. If we find an error in the price of any product you have ordered, we will notify you as soon as possible and give you the opportunity to re-confirm the order at the corrected correct price or cancel it. If it is not possible to contact you, we will consider your order canceled and we will refund any amount you have paid. We are not obliged to supply you any product at the wrong lower price (even if we have sent you the Order Confirmation), in case the price error is obvious and indisputable and can reasonably be recognized by you as the wrong price. The prices on our website include VAT but not the shipping costs, in case you are charged for Shipping Costs. Prices are subject to change at any time, however, without prejudice to any of the above, any changes will not affect orders for which you have already received an Order Confirmation.

To minimize the possibility of unauthorized access, your card details will be encrypted in the secure bank environment where you will be taken. The bank reserves the right to request pre-approval of your card to ensure that there is a sufficient credit balance to complete the transaction. Your card will be charged upon confirmation of your order.

Shipping Methods

There are 3 ways to send-receive:

1) Collection from our store.
2) Delivery to your door with ACS Courier (1-3 days) for orders weighing up to 10 kg. Shipping costs are € 2.6 up to 2 kg and are valid for all of Greece. For each additional kilo the charge is 0.80 €. If you wish to pay the courier in cash, the cash on delivery cost is € 2.5.
* For inaccessible areas, shipping costs are € 4.20 (up to 2 kg) and € 1 for each additional kilo. from 1 to 5, depending on the difficulty of access.
3) For orders weighing 18-25 kg you can pick it up from the transport company —————— or cooperating with this company (1-5 days). Shipping costs from our store to the nearest, to you, headquarters of the transport is 10 euros for each bag-package (18-25 kg). For example, if your order is 100 kg then the charge is 4 parcels x10 euros = 40 euros. For large orders 200-1600 kg (many bags or packages) there is the possibility of transporting them to a pallet with a charge of 50 euros per pallet. For over 1,600 kg to 3,200 kg, a 2nd pallet is calculated at an additional cost of 50 euros and goes up by 50 euros for each additional pallet. There is no cash on delivery at the transport company!

* Shipping costs are borne by the recipient. The amount of the order and the shipping cost will need to be deposited in our bank account at one of the contracted banks to execute the order. Cash on delivery with the ACS Courier is an exception!
* In some cases of products, their weight has been calculated based on their volume. This is because all courier services also charge for the volume of the package.

  • All parcels weighing more than 10 kg are sent only by a transport company and not by ACS Courier.
  • Billing details are required for the your order. If you have chosen τρόποfrom the store ΄΄ or βήreceipt from a transport company περιπτώσεις items 1 and 3 apply and not the delivery to the shipping details.

Payment methods

  1. Deposit in a bank account
    You can deposit the money of your order in one of our three bank accounts so that you do not incur the cost of cash on delivery. Your order will be processed as soon as the money is confirmed in the business bank account. Any bank charges are charged to the customer only!
  2. COD
    Payment upon receipt. Valid only for shipments via ACS Courier and not with a shipping company. Cash on delivery is 2.5 € per order and which is charged to the recipient.
  3. Debit Card
    If you have a MASTERCARD, VISA or MAESTRO debit card you can use it safely through our order form so that Do not incur the cost of cash on delivery!
  4. Credit card
    If you have a MASTERCARD, VISA or MAESTRO credit card you can pay in 2 interest-free installments any order over 100 euros. You will also not be charged for cash on delivery!
  5. All listed prices are in cash and include legal VAT
    Our bank accounts:
    PIRAEUS BANK:GR6701725000005500099525437
    ALPHA BANK:GR8501405400540002002014294
  6. Business Details